Stack of credit cards

Lost or stolen card?

If you've lost your debit or had it stolen, call us immediately at (888) 449-2265 to deactivate your card and start the fraud protection process. Remember, the sooner you call, the faster we can activate our processes to save your money and personal information.

After Hours Contact Numbers:

If you've lost your card after business hours, call the numbers below.

  • To report a lost or stolen GPB Debit Card: (800) 791-2525
  • To report a lost or stolen GPB Credit Card: (800) 808-6391

Debit Card not working?

If your debit card is not working, call us immediately at (888) 449-2265 so that we may assist you.
Fraud Watch is a fraud monitoring and prevention program that flags suspicious or high-risk transactions and calls our customers for transaction verification. If your card is not working during non-business hours and you believe it could be due to fraud monitoring please call the number below:
Fraud Watch: (866) 842-5208